How do I apply for an apartment at {{ community.name }}
Apply easily online via the “Apply Now” button, or visit our leasing office at {{ community.address }} during business hours. After submitting your application, you’ll receive a confirmation email and can schedule a tour.
What are the application requirements and fees?
You’ll need valid ID, proof of income, and consent for a credit/background check. A non-refundable application fee applies; contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> for the current amount and security deposit details.
Does your community require renters insurance?
No, renters insurance is not required.
How much is the security deposit?
Residents can choose between a $250 non-refundable waiver fee or a refundable deposit equal to one month’s rent.
What is the application process and how long does it take?
Applicants fill out the online application, pay the fee, and receive results within 1–3 business days.
What utilities are included in the rent?
Rent covers access to all amenities, but utilities—such as water, electric, and internet—are typically billed separately.
How can I pay rent?
Residents can pay rent through our secure online portal or in person at the leasing office. We also offer FlexPay or other payment programs to help you split rent into smaller, manageable payments.
What amenities are available at {{ community.name }}?
{{ community.name }} offers a variety of amenities, such as: a Fitness Studio with 24 Hour Access to Residents, Saltwater Pool with Sundeck, Full-Size Washer and Dryer in home, and more. Visit our <a href="/amenities/" class="faq-link">amenities page</a> for a full list.
Are the apartments pet friendly?
Yes! We love pets of all shapes and sizes. {{ community.name }} welcomes all breeds and sizes, with a two-pet maximum per home. Visit our <a href="/pets/" class="faq-link">pet page</a> for details.
Are the apartments furnished, unfurnished, or both?
All apartments are unfurnished.
Do you offer in-unit laundry, on-site laundry, or both?
Yes, each apartment has in-unit washer and dryer connections.
How are packages delivered at your property?
Packages are delivered either to the resident’s mailbox or directly to the resident’s front door.
What floor plans are offered at {{ community.name }}?
We offer one, two, and three-bedroom apartment homes. Visit our <a href="/floorplans/" class="faq-link">floor plans page</a> to explore availability.
Can I tour a floor plan online?
Yes! You can preview our layouts on the <a href="/floorplans/" class="faq-link">Floor Plans</a> page.
Where is {{ community.name }} located?
We’re located at <a href="https://www.google.com/maps/search/?api=1&query=33+Constellation+Circle%2C+Jackson%2C+TN+38305" class="faq-link" target="_blank">{{ community.address }}</a>, in the heart of {{ community.city }}. Residents enjoy convenient access to shopping, dining, parks, schools, and major commuter routes.
Is there access to public transportation?
Yes—our location offers convenient access to nearby public transportation or major roadways.
What schools is your property zoned for?
• Elementary: North Parkway <br>
• Middle: Northeast <br>
• High School: Jackson Central-Merry
What shopping centers and/or grocery stores are nearby?
Residents enjoy convenient access to Old Hickory Mall, Walmart, Kroger, Aldi, and Sam’s Club.
What restaurants are close to your property?
Nearby dining options include Olive Garden, Cheddar’s, Picasso’s, Bourbon and Barley, and Red Lobster.
What local attractions or landmarks are nearby?
There is plenty of entertainment close by, such as the Tennessee Safari Park and Cypress Grove Nature Park.
How do I submit a maintenance request?
Maintenance requests can be submitted anytime through the resident portal or by contacting the leasing office at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>.
Are emergency maintenance services available?
Yes. {{ community.name }} provides 24/7 emergency maintenance services for urgent issues.
Do you offer move-in specials?
We occasionally offer limited-time leasing specials. These change frequently, so please contact us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a> or visit our <a href="/specials/" class="faq-link">specials page</a> for the most up-to-date information.
Are short-term or flexible leases available?
Yes! We offer flexible lease terms to fit your needs. Reach out to our team to learn more about availability and lease options.
When is rent due each month?
Rent is due on the 1st of each month and considered late after the 5th.
What happens if a resident needs to break their lease early?
Residents must provide a 60-day written notice and pay a lease termination fee equal to two months’ rent.
Which utility company provides service for your property?
Electricity, water, and sewer: Jackson Energy Authority
Which internet or cable companies serve your property?
Cable/Internet: Comcast
What should new residents expect on move-in day?
On move-in day, residents will:
• Sign additional paperwork
• Receive their keys
• Complete a walkthrough with a leasing agent
What is your move-out process?
Residents must provide 60 days’ notice, schedule a final walkthrough with staff, and return all keys to the office by the scheduled move-out date.
How can I schedule a tour or get in touch with {{ community.name }}?
You can call us at <a href="tel:{{ community.phone }}" class="faq-link">{{ community.phone }}</a>, send a message through our <a href="/contact_us/" class="faq-link">contact page</a>, or stop by our leasing office during business hours:
Mon-Fri: 8:00 AM-6:00 PM
Sat: 10:00 AM-2:00 PM
Sun: Closed
Do you offer virtual tours?
Yes, virtual tours are available.
Do you offer self-guided tours?
No, self-guided tours are not available.
